Selectum Family Resort Side

The reception staff are unfriendly and slow. We stood for about half an hour while they were laughing and chatting with each other, completely ignoring the guests.

The hotel carpet smells musty, the food is not good at all, and the cleanliness is far from satisfactory.

There are many pools to swim in. One pools goes around all the little houses and you almost get lost while swimming in it. It's probably the biggest pool that I ever swam in. It was amazing :-).

The main language of the hotel is Russian. The reception answers the phone in Russian, the shows and the animation is mainly in Russian. This was quite disappointing for us who don't speak Russian at all.

Great amenities for families: pools, water park, luna park, etc. Good quality food with large selection for each meal of the day. Especially French fries! Pistachio gelato (need to catch when it is in rotation though)!

pools, lunapark, cleanliness, location, sea side, foods, drinks

Especially customer relations team was excellent. They were so helpful! They try everything to help you!

Bartenders are rude and arrogant, the rest of the staff were so polite and helpful.

Amazing family getaway! The resort is clean, beautifully designed. We especially loved the 24/7 Cookers Cellar à la carte restaurant, which was included and offered great food anytime we wanted. We really enjoyed the pools, the food, aqua park, and kids club team and their activities were fantastic. The resort was spotless and the staff were warm and helpful.

The aqua park, kids club, and luna park are a bit far from the main building, main pool, and the beach. While there’s a shuttle, it was sometimes tricky with our infant needing frequent naps, making the back and forth a bit tiring. This wouldn’t be an issue if you’re not traveling with an infant. Also, the amphitheater is far from the kids’ show area in the kids club, so we often missed the beginning of the adult animation shows. Nonetheless, it was still an amazing stay for our family.

It was okay, lots of local people, most of them Man. Little bit messy and not clean. Staff friendly, but overwhelmed.

Little bit dirty and overcrowded by local men, definitely minus. Location on countryside.

Very nice facilities, most of stuff are very friendly. You can take food out of restaurant and bring it to room for example, which is very very comfortable with children.

At the restaurant when they were cooking fish all restaurant was smelling fish tooo much. Some food was or tooo salty or without salad at all. For example pasta all without salt at all. Generally it’s huge variety of food and you can find what to eat, some thing are very yummy but not all. By the way there is a food all the time 7/24.

The beach was okay..

They say it is a 5 star resort but it is only just a 4 star resort. Nice picture online but when you are there it looks awful!

Nice beach with nice pier, nice pool. Very clean. The room was comfortable. Overall I was satisfied. A lot of facilities, I didn't even visit them all. One night, there was a performance by a fantastic band on the main stage, which was a very pleasant surprise. I didn't expect this level of performance at a resort hotel.

There were enormous amounts of food at the buffet, but it could have been better. The coffee and soft drinks at the buffet were below mediocre. The whiskey was terrible. You can find better drinks at separate bars, but the wine there is also bad. After growing tired of the buffet, I tried the Deep Sea restaurant, hoping for something better; it was basically the same but with fewer choices. I don't usually complain about service, but many of the waiters were poorly trained.

Poor

Dirty rooms. The floor was wash only after leaving tips. Walls dirty with mosquitoes, broken shower, air conditioner and etc.Quit old hotel and dirty.The food regular, nothing special. If you travel with kids better ask for rooms next to aqua-park, rooms there renovated and a bit better as well as it is calm there. In the main building you will hear disco and etc.

The lakehouse we stayed was great. Lovely view outside of the room.

The last few days we stayed the hotel was packed. Queues for food and drinks.

Food CleanFacility

A lot of cards for the towels and for the rooms Better to have bracelets The carpet in the corridor between rooms is very dirty

The property in general is good. It was super crowded but things were under control. The main restaurant was pretty good and food tasted good in general.

The timings of the facilities doesn’t make sense at all.. the Aqua park close between 12pm and 2 pm and close again at 5 pm!! It is summer time and it was extremely hot, so I didn’t get why they had to close so early! Plus, the food corner open directly after lunch and close at 4 pm which gives no time at all to eat or have dessert between the lunch and dinner! No restaurant except the 24h restaurant is working that time and if you are at the aqua park you won’t be able to eat anything till dinner time! I believe they really have to rethink their timings

Pool clean,many taybe of food,drinks, restaurants so good staff great

The room not too much clean especially the bed and the towels

The rooms with the  Lakeview

Need more activities in the  morning at the man pool

Wonderful place with very well trained and polite staff all around resort. Heaven for families with kids, you just can’t get bored here. Good quality and choice of food and drinks and generally very clean place. Even though it was almost fully booked it never happened that we haven’t found sun lounges or free table for dinner. Special plus goes to amusement park which is free of charge, we enjoyed our evenings there having a lot of fun. I think we already know where we’ll gonna spend our next summer holiday :)

The only disappointment for us was the beach, unlike all the places we stayed before in Turkey which had sandy beaches, here it’s pebbles and the entrance is not suitable for small children as it’s quite deep. Everything else was really perfect!

Well-equipped hotel - plenty of swimming pools, water slides, lunapark, large territory.

The service is pretty terrible, don't expect anything and you'll be good.The main restaurant is overcrowded (even in September, when the hotel is loaded at just about half of full capacity). I tried to pick a glass in the cafe, and wasn't able to do that - all were visibly dirty.About 70% of the staff is unfriendly and sad (as well as most of the guests to be honest).

It has everything

The lighting, needs more lighting

Everything was perfect